The wellbeing of our people, our clients, and minimising the impact COVID-19 has in our community, are our highest priorities, while continuing to deliver our clients tailor-made investment advice throughout this unprecedented time.
Broking and custody Services performed by JBWere are considered ‘essential services’. Following the Prime Minister's announcement yesterday that New Zealand will move to Alert Level 4, our people are now working remotely with secure access to JBWere’s systems. Our offices are now closed to client visits.
We tested our remote working capability fully last week and our team is enabled to operate effectively, meet our regulatory obligations and establish necessary measures to continue delivering our personalised service to you.
We appreciate you may have questions regarding your investments and the markets; we are here to support you and will continue to offer you the highest degree of expertise, integrity and responsiveness.
Please continue to contact your Adviser by phone or email and let us know if we can be of further assistance to you. Your adviser’s direct telephone number is the best way to contact us, but you may also contact us on our 0800 numbers - 0800 555 555 (Auckland), 0800 555 554 (Wellington), 0800 555 553 (Christchurch).
We will get through this together. Please take care.
Head of JBWere New Zealand