Contact us

Thank you for your interest in the private wealth services offered by JBWere.

Office Directory

Auckland

Level 38, Vero Centre,
48 Shortland Street,
Auckland, New Zealand, 1010

PO Box 2085
Shortland Street,
Auckland, New Zealand, 1140

Wellington

Level 4, NZX Centre,
11 Cable Street,
Wellington, New Zealand, 6011

PO Box 29
Wellington,
New Zealand, 6140

Christchurch

Level 6, HSBC Tower,
62 Worcester Boulevard,
Christchurch, New Zealand, 8013

PO Box 2655
Christchurch,
New Zealand, 8140

Melbourne

Level 16, 101 Collins Street,
Melbourne, Victoria, 3000
Australia

Sydney

Level 42, Governor Phillip Tower,
1 Farrer Place,Sydney, NSW, 2000
Australia

Brisbane

34th Floor, Riverside Centre
123 Eagle Street
Brisbane QLD 4000

Adelaide

Level 6
22 King William Street
Adelaide SA 5000

Canberra

Level 3
60 Marcus Clarke Street
Canberra ACT 2600

Perth

Level 11
100 St George's Terrace
Perth WA 6000

Online Enquiries

If you’re interested in any of the services offered by JBWere, you’re welcome to make contact online. Please complete the contact form below and we’ll be in touch promptly.

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Complaints

If you are not satisfied with the service that you have received from JBWere please contact us and we will make every effort to reach a resolution with you as quickly as possible. You may contact the Compliance Team to make a complaint by email at ComplaintsNZ@jbwere.co.nz or telephone 0800 555 555 or +64 9 927 1200. If you prefer, you may contact your JBWere adviser directly.

JBWere is a member of an independent dispute resolution scheme operated by Financial Services Complaints Limited ("FSCL") and approved by the Ministry of Consumer Affairs. Under FSCL criteria we will send you an acknowledgment of your complaint within 5 business days and respond to your complaint within 40 days. If you are not satisfied by our response, you may refer the matter to FSCL by emailing info@fscl.org.nz or calling FSCL on 0800 34 72 57. Full details of how to access the FSCL scheme can be obtained on their website fscl.org.nz. There is no cost to you to use this service.

Financial Services Complains